When the message “IP 163.28.16.4: Access Denied!” appears, what should I do?

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QuestionWhen the message “IP 163.28.16.4: Access Denied!” appears, what should I do?
Answer

If “IP 163.28.*.*: Access Denied!” appears when using library e-resources on campus, turn off your computer server settings.

How to configure settings: In your browser, go to Tools --> Internet Options --> Connections--> LAN settings --> Automatically detect settings, then disable the proxy server below. If you have selected Automatic configuration script, make sure the address entered is:http://proxy.ntu.edu.tw/pac/ntu.pac

163.28.*.* is the proxy server IP address. The proxy server may automatically switch back to the previous NTU campus network 140.112.*.*. Disable these settings.

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